Privacy Policy & Terms
Customer privacy notice
At Everything Autism we respect your privacy and the confidentiality of your personal information.
Who are we?
Everything Autism is a private Limited Company registered in England & Wales Company No: 13684102
This Privacy Notice explains:
- Who we are
- What personal information we collect
- How we use your personal information
- Who we share your information with and why
- How we keep your information secure
- Your rights
- How to contact us
Who we are
Everything Autism provides highly specialist and timely autism diagnostic assessments. These include screening assessments, full in-depth assessments to explore a diagnosis of autism and post-diagnostic support.
What personal information we collect
Personal information includes your name, address or phone number and other information that isn’t otherwise publicly available.
The type of information we collect will depend on the purpose for which it is collected and includes:
Personal identifiers including;
- Contact details
- Information to verify your identity
- Family, lifestyle, and health
- Payment details
We collect information directly from you or, where the person receiving services is under the age of 18 years old, we will also collect personal data, as stated above, of the person(s) with parental responsibility who is requesting the services on their behalf.
Special Category Information
In most instances it is necessary to collect more sensitive information (such as health or lifestyle information and information regarding family history) which is called special category data. This is to allow us to provide our assessment services to you. We will always obtain your consent during the advice process to gather this data and explain what information we require and why it is needed. Sensitive personal information will always be processed and stored securely. You can withdraw your consent at any time to us processing this data, however, this may mean that you can no longer access the services the information was gathered for.
Cookies
We also collect information about you from other sources. For example, our website automatically collects information from your computer using “cookies” which provides us with limited personal information. Cookies are small text files that are placed on your computer by websites that you visit. They’re widely used in order to make websites work, or work more efficiently, as well as to provide information to the website owners. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data retention
Up to the age of 18
The following documents will be kept and stored digitally and securely up until the child’s 25th Birthday (or their 26 Birthday where the episode of care ended at 17 years of age) or for a period of 20 years for any children who receive services after their 5th birthday. Should the episode of care be re- opened again at any time during the 20 year period, the 20 years will re commence from the point of the episode of care ending.
- Screening Assessment Reports
- Autism Assessment Reports
- Recordings made during the assessment
Age 18 and over
The following documents will be kept and stored digitally and securely for 8 years once the assessment is completed and the episode of care ended. Should the episode of care be re- opened again at any time during the 8 year period, the 8 years will re commence from the point of the episode of care ending.
- Screening Assessment Reports
- Autism Assessment Reports
- Recordings made during the assessment
Once the specified period of time has elapsed, documents will be subject to an appraisal. Once deemed appropriate for disposal, records will be destroyed.
On what basis do we collect data
The processing of your personal data is allowed under a number of lawful bases. The data required for the provision of services is processed on the basis there’s a contract with you to do so. Any relevant marketing activity we undertake is done because, as a firm, we have a legitimate interest to do so. However, you have rights, as listed below, which impact how we can use and process your data.
How we use your personal information
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- To inform clinical decision making
- To allow sharing of information between professionals working with or supporting the child/young person/adult
- To inform recommendations following an episode of care
We also receive personal information indirectly, from the following sources in the following scenarios:
- Information provided by those working with/supporting the child, young person or adult, examples include but are not limited to; education settings, health care providers, social care providers and employers in order to;
- Inform clinical decision making
- Inform recommendations following an episode of care
Your consent to liaise with others will always be sought prior to this happening.
We use the information that you have given us in order to:
- Make decisions about assessment/treatment
- Provide advice and recommendations
Who we share your information with and why
- We may share this information with the local authority safeguarding team where safeguarding concerns are identified.
- Third parties who perform tasks for us to help us organise and deliver our services;
- Other organisations, including regulatory bodies, the police and fraud prevention agencies, to prevent and detect fraud;
- Third parties where required by law, court order or regulation; and
- Third parties as part of an acquisition or sale
How we keep your information secure
We’re committed to ensuring the confidentiality of the personal information that we hold and we continue to review our security controls and related policies and procedures to ensure that your personal information remains secure.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information is kept secure.
If we work with third parties in countries outside the UK, we ensure these countries have an adequate level of protection for personal information, or the organisation receiving the personal data has provided adequate safeguards.
In limited circumstances, data may be accessed outside of the UK i.e. by employees when they travel. In these circumstances, we ensure there are appropriate information security measures in place to safeguard your information.
Your rights
Everything Autism tries to be as open as it can be in terms of giving people access to their personal information and therefore have outlined your rights below. This privacy notice was drafted with brevity and clarity in mind, therefore further information can be gathered by contacting us using the details below, or more information about your data protection rights can be found here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
Marketing
You have the right to opt out of receiving marketing information and tell us what your communication preferences are by contacting Everything Autism using the details provided at the end of this notice or by using the opt out option below or on any email marketing. You may opt out at any time if you don’t want to receive any further communications of this nature.
Individual data rights and requests
- The right to be informed – You can request that we provide ‘fair processing information’, typically through this privacy notice;
- The right of access – You may request a copy of the personal information we hold about you using the contact details found on the end of this privacy notice;
- The right to rectification – The accuracy of your personal information is important to us. You have the right to ask us to update or correct your personal information;
- The right to erasure – You may request the deletion or removal of personal data where there’s no compelling reason for its continued processing;
- The right to object – You may object to the processing of your data based on legitimate interests;
- The right to restrict processing – You have a right to request we ‘block’ or suppress processing of your personal data;
- The right to data portability – You may request to obtain and reuse your data; and
- The right not to be subject to automated decision-making including profiling.
If you wish to correct, restrict, delete or make changes to your personal information, or any of the data subject rights listed above, please contact us at the number/address listed below.
How to contact us
If you have questions about this notice, need further information about our privacy practices, or wish to give or withdraw consent, exercise preferences or correct your personal information, please contact us using the following details.
The Data Controller, Everything Autism
Telephone: 07496 219645
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at .
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Consent to gather special data
As detailed above, it is necessary for us to collect more sensitive information (such as health or lifestyle information) which is called special category data. This is to allow us to provide our services to you. This is where we need to gather your consent to the collection and processing of this data. You can withdraw your consent at any time to us processing this data, however, this may mean that you can no longer access the service or product the information was gathered for.
Electronic marketing
We may want to send you relevant marketing electronically from time to time. If you do not wish to receive electronic marketing, then please contact us to let us know, or follow the Unsubscribe link on any marketing e-mail sent from us.
